Privacy Policy

1. Who we are

This Privacy Policy explains how IMAAR Associates CPA, PLLC (“IMAAR Associates CPA, PLLC,” “we,” “us”), collects, uses, and protects information when you visit imaarassociates.com or work with us.

2. Information we collect

Information you give us:

• Contact details you submit through our forms or booking tool (such as name and email)
• Your email address when you request a resource like our ITIN guide
• Information and documents you provide when you become a client, shared through our secure client portal

Information collected automatically (only with your consent for non-essential cookies):

• Basic usage and device information through analytics tools
• Cookies and similar technologies (see Section 6)

We do not ask you to submit sensitive documents (such as passports or Social Security numbers) through website forms or email. Those are handled inside the secure client portal.

3. How we use your information

• To respond to your inquiries and schedule consultations
• To provide the services you engage us for
• To send resources you request
• To meet our professional, legal, and regulatory obligations
• To operate, secure, and improve our website

4. Legal bases (where GDPR applies)

Where the GDPR applies, we process personal data based on your consent, our legitimate interests in operating our business, the performance of a contract with you, and compliance with legal obligations.

5. How we share information

We do not sell your personal information. We share it only:

• With service providers who help us operate (for example, website hosting, our client portal provided by TaxDome, scheduling, and analytics), under agreements that limit their use of it
• When required by law or to comply with legal or regulatory obligations
• To protect our rights, safety, or property, or that of others

6. Cookies & analytics

We use cookies and analytics tools to understand how our site is used. Non-essential cookies and analytics run only after you consent through our cookie banner, and you can change your choice at any time. Essential cookies needed to make the site work are always on. We use consent controls so that analytics stay off until you allow them.

7. Data retention

We keep personal information only as long as needed for the purposes described here, and as required to meet professional and legal obligations. When it's no longer needed, we take reasonable steps to delete or de-identify it.

8. Security

We use encryption, multi-factor authentication, and access controls to protect information, and we follow practices aligned with IRS Publication 4557 and the FTC Safeguards Rule. Learn more on our Security page. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. Under U.S. state laws such as the CCPA/CPRA, California residents have specific rights, including the right not to be discriminated against for exercising them. To make a request, contact us at info@imaarassociates.com. We will not sell your personal information.

10. International users

We operate from the United States, and your information is processed here. If you access our site from outside the U.S., you understand your information is processed in the U.S.

11. Children's privacy

Our website and services are not directed to children under 16, and we do not knowingly collect their personal information.

12. Changes to this policy

We may update this Privacy Policy from time to time. We'll post the updated version here with a new effective date.

13. Contact us

Questions about this policy or your data: info@imaarassociates.com · IMAAR Associates CPA PLLC - 100 N HOWARD ST STE R, SPOKANE, WA 99201